Terms of Service

What ApproveLock provides

ApproveLock lets an owner upload work, share a protected preview link, control who can open it, and decide when to unlock access or send the final file. Approval Lock is the name of this review-and-unlock workflow inside ApproveLock — it is not a separate product.

Paid subscriptions

Paid self-service subscriptions are not currently enabled. Before any paid subscription becomes available, we will clearly show its price, billing interval, renewal terms, and the applicable cancellation and refund terms.

Transactions between owners and recipients

An agreement, invoice, payment, refund, delivery obligation, or dispute between a file owner and a recipient is separate from an ApproveLock software subscription. ApproveLock is not a party to that transaction and does not collect, hold, verify, confirm, transfer, or guarantee its funds. ApproveLock does not act as escrow and does not process owner-to-recipient payments.

Owner-controlled unlocking

ApproveLock does not automatically unlock a file because an owner or recipient says that payment occurred. The file owner alone controls the Owner Release Gate and any final handoff. This access-control workflow is not a payment-processing or escrow service.

Access requests and final delivery

A viewer can request full access to a document, but requesting access does not guarantee approval. The file owner alone decides whether to approve or reject full access, and ApproveLock does not guarantee that the final file will be delivered. If a request is approved, delivery of the final file remains the file owner's responsibility.

Your account

You are responsible for keeping your login credentials secure and for activity that happens under your account. Use a strong password and let us know if you believe your account has been compromised.

Owner responsibility for content

If you upload work, you are responsible for it. You confirm you have the right to upload and share it, and that doing so does not break the law or infringe anyone else's rights.

Viewer / client access

Viewers open protected previews under the access rules the owner sets, which may require a name and/or email and may restrict access to specific addresses. Access activity is recorded for the owner.

Protected previews and watermark limits

Protected previews and identity watermarks are designed to deter casual copying and to attribute access. They are not full digital rights management. ApproveLock does not guarantee that a preview cannot be screenshotted, photographed, copied, or leaked.

Acceptable use

• Use ApproveLock only for lawful purposes and in line with these terms.
• Do not attempt to break, overload, probe, or bypass the security of the service.
• Do not use the service to store or share unlawful, infringing, fraudulent, privacy-violating, malicious, or harmful content.
• Do not upload malware, use the service to deceive others, or attempt to evade access controls, rate limits, watermarks, or account restrictions.

Prohibited content

You may not upload malware, content you do not have the right to share, or material that is illegal where you or your viewers are located. We may remove content or suspend access that we reasonably believe violates these terms.

Files you upload

We apply checks on uploads (such as file type and basic content checks), but you remain responsible for the files you store and share through the service.

Availability

We work to keep ApproveLock available and reliable, but the service is provided on an as-is and as-available basis. Features may change, and parts of the product may be in beta or marked coming soon.

Plan limits and fair use

Each plan includes limits (for example on documents, storage, viewing bandwidth, and conversions). We may apply these limits to keep the service sustainable. Some plans or features are not yet self-serve purchasable and may be labelled accordingly.

Cancellation, refunds, and mandatory rights

If paid subscriptions become available, cancellation stops future renewal and normally leaves access available through the current paid period. Cancellation does not automatically create a refund. Refunds and any statutory withdrawal rights are handled under the public Cancellation & Refund Policy and mandatory law. Nothing in these terms limits consumer rights that cannot legally be excluded.

Effect on previously granted recipient access

A refund or end of an owner's ApproveLock subscription may end that owner's access to paid subscription features. It does not by itself revoke Full Access already granted to a recipient or immediately delete customer files. ApproveLock may still restrict access to or remove content when reasonably necessary for abuse prevention, security, legal compliance, a court or authority requirement, or enforcement of these terms.

Suspension and termination

We may suspend or end access to an account that breaks these terms or that creates risk for the service or other users. You can stop using ApproveLock at any time.

Beta and coming-soon features

Some capabilities may be offered as previews or marked coming soon. They may change or be withdrawn, and they may not carry the same expectations as generally available features.

Limitation of liability

To the extent allowed by law, ApproveLock is not liable for indirect or consequential losses, or for loss arising from copying or leaking of a preview, from unavailability of the service, or from your or a viewer's use of the service. Nothing here removes rights that cannot legally be excluded.

Contact

For questions about these terms, contact contact@approvelock.com.